Your approved product knowledge
Answer from your current catalogue, product information and brand-approved language.
For consumer brands & distributors
From first question to lasting brand customer.
Bring more consistency to product enquiries, stockist support and automated follow-ups. Build the workflow around your brand and the way you sell.
BRAND ENQUIRY & SALES AI
Active E-Commerce & Inventory Sync
Start with everyday bottlenecks Less repetition.
Less repetition.
More useful work.
Build around a real operational friction point, one verified workflow at a time.
01
Product questions compete with order and stockist enquiries.
02
Interested customers wait too long for a follow-up.
03
Campaign conversations are difficult to connect to orders.
Interactive Simulation See the next step
See the next step
take shape.
Switch between Bahasa Malaysia and English, then step through the conversation to see how customer enquiries convert into structured staff briefs.
Stockist & product enquiryActive now • Verified handover
Paused(Step 1 of 3)
Unverified product claims and custom commercial terms are referred to the right person. This walkthrough uses fictional information. It does not send messages or create real bookings.
An illustrative workflow, engineered to adapt to your approved knowledge base, CRM systems, and governance policies.
Proven in Retail Operations
Engineered for growing brands and retail distributors.
Consumer brands face high enquiry volumes across WhatsApp, Instagram DM, and TikTok shop. Prospective buyers and stockists ask about product ingredients, stock availability, and distributor margins. Lyfe connects directly to your product databases and ERP to answer instantly, capture qualified leads, and accelerate sales.
Zero E-Commerce / ERP Rebuild
Integrates natively with Shopify, WooCommerce, TikTok Shop, or your custom inventory ERP without changing your store stack.
2-Way Stock & Dealer Verification
Checks real-time SKU availability, verifies tier pricing for stockists, and updates lead statuses directly in your sales CRM.
Turn Inquiries into Lifetime Customers
Automates routine sizing, usage, and stockist inquiries 24/7, routing high-value distributor applications directly to your sales directors.
Practical Architecture
Built around your team.
Every feature is designed to augment your personnel with clean handover summaries and unambiguous responsibilities.
Leads with a next step
Identify purchase or stockist interest, capture the right details and route to the relevant team.
Relationships beyond the first sale
Plan approved follow-ups, repeat-purchase campaigns and useful customer segments.
Connect, then expand
One brand. Different customer journeys.
For consumer brands and distributors, focus on product, order and stockist workflows. For retail centres, build around service enquiries, consultant routing and appointment requests.
People own the decisions.
Product claims follow your approved material. Sensitive customer questions are handed to qualified people.
What a focused pilot measures
- Qualified product enquiries
- Repeat purchase
- Contribution per eligible customer
Success measures, SLAs, and baseline figures are formally agreed with your department before pilot deployment.
Let’s start with your workflow.
Bring the process your team knows best. We’ll explore a focused, high-impact pilot together.
Engineered in Malaysia · Tailored to your organization